PRIVACY
POLICY
We
are committed to provide You with high-quality services and to respect Your
privacy highly. This Privacy Policy describes Our policies and procedures on
collecting, using, and disclosing Your information when You use Our websites,
or services.
1. GENERAL
1.1.
Please read this privacy policy carefully before using Our Services.
1.2.
Definitions and Agreement to Context
“BIGZBE”
(Referred to as either "We," "Us," or "Our" in
this Privacy Policy) refers to BIGZBE
“Device”
means any device that can access the Service such as a computer, a cellphone,
or a digital tablet.
“Operator”
for the purposes of the Privacy Policy means BIGZBE or its associates, and its
respective officers, directors, employees and agents.
“Partners”
mean any related parties that we share Your information with. These Partners can, and both use and hold
Your personal information. They may have
their own independent Privacy Policies and Terms of Service that are unique to
those Partners.
“Service”
(also referred to as “Services”) means the Website, our products, or both, as
well as any other services provided, offered, referred to or from Us, in
partnership with other third-parties, as arranged for by or from Us via phone,
email, text, or any via other communication method and whether the service is
offline or online.
“Terms”
mean the terms of this Privacy Policy and agreement that We follow regarding
the privacy of, and of Our use & storage of, Your information.
“Site” (also referred to as
“Website”) refers to Our website accessible from www.Bigzbe.com/home
“You”
(also referred to as “Your”) means the business accessing or using the Site and
Service, or the Company, or other legal entity on behalf of which such business
is accessing or using the Site and Service, as applicable.
1.3.Scope
1.3.1.
This privacy policy covers visitors to our
Website such as You;
1.3.2.
As a visitor of the Site, You may provide Your
personal information to Us to obtain Our services from Our Site.
2. COLLECION
OF INFORMATION
2.1.
We may collect Your personal information to maximize high-quality service
delivery to You, to provide You with any additional or special information
about Our services, and take reasonable steps to protect Your personal
information.
2.2.
We may collect the following kinds of information when You, Your colleagues,
agents, representatives, or other users, access the Service:
i.
You e-mail address
ii.
Your contact details
iii.
Your card and/or payment details
You
represent and warrant that You have sought the consent of any entity whose
information You provide to us.
2.3.
We may collect personal information about You from the information You provide
to us when You fill out an Application or other forms on our Site, a Program,
over the phone or in person.
2.4.
Our servers also collect information from You, such as Your domain name,
websites You visit, and Internet Protocol address. This information is not
personally identifiable. However, when You respond to questions or communicate
with us, Your personal information may be collected.
2.5.
If you use BIGZBE on your mobile telephone or other mobile device, including
iPads and tablets, We collect your mobile device identifier and IP Address.
2.6.
If a third party is not paying for the service on your behalf, we will collect
the billing and financial information necessary to process your charges for BIGZBE.
BIGZBE may also receive the billing and
payment information that you provide when your purchase is processed by another
party. Our Terms of Service explain our policies and terms relevant to our
charges and billing practices. Please note that establishing an account with a
third party payment processor, may also be subject to additional policies.
2.7.
When you access our websites or use our Services, We collect (i) certain
technical information about your mobile device or computer system, including IP
Address and mobile device ID; and (ii) usage statistics about your interactions
with the website. This information is typically collected through the use of
server log files or web log files (“Log Files”), mobile device software
development kits and tracking technologies like browser cookies to collect and
analyze certain types of technical information. Some of the cookies the Service
places on your computer are linked to your user ID number(s).
3. USE
OF INFORMATION
3.1 Where it is in our legitimate interest to do
so, We may use Your personal information:
i.
to prevent fraud or potentially
illegal activities, and enforce our Terms of Service
ii.
To provide You with details about
our products and services by email, text, phone and through other communication
methods;
iii.
to develop and improve Our services
and products;
iv.
to update Our records;
v.
to carry out checks required by
applicable regulation or regulatory guidance;
vi.
to improve Our relationship with You
by making the Website available to You in a User-friendly way, and to identify
the products and services which You may be interested in;
vii.
for customer service, including
answering questions and responding to Feedback and complaints;
viii.
for any other specific purposes in
relation to Your activities via the Site or in any form of communication or
access to our Services;
ix.
Where You have given Us consent, we
shall provide You with information about any new products, services, events,
promotions, and other information which we think will be of interest to You. You
can withdraw Your consent at any time, but without affecting the lawfulness of
processing based on consent before its withdrawal and with a reasonable time
thereafter for systems to get updated. You can update Your details or change Your
privacy preferences by contacting us via the details given in the "Contact
Us" section.
3.2 We use Your email address to communicate with You.
Upon Your consent, we may direct electronic email communication to You about
Our services or market new services. We may also ask to seek Your feedback on
the services we offer. You have an option to opt-out of such electronic
communication. Lastly, we may track Your email activity to check the
effectiveness of the communication.
4. SHARING
PERSONAL INFORMATION
4.1.
We may provide Your personal information to other companies to perform services
on our behalf, including payment processing, data analysis, e-mail delivery,
hosting services, customer service and to assist Us in our marketing efforts.
4.2.
We may disclose Your personal information to third parties where it is in our
legitimate interest to do so, including the following reasons:
4.2.1.
we may share Your information with analytics
and search engine providers that assist us in the improvement and optimization
of our Site;
4.2.2.
we may disclose Your personal
information on request to the police or any other regulator or government
authority to fulfill our regulatory responsibilities, to help prevent or detect
fraud or any other type of crime, or for any other reasonable purpose;
4.2.3.
Save as set out in this privacy policy; we
will not sell or disclose Your data to any third party;
4.2.4.
We may share Your information in the event of
a merger, acquisition, or sale of our assets. We shall communicate with You in
the event of such a change. We may
assign your contract to another party, and You agree that we can provide them
with Your information, for such purposes and you would be notified of any such
assignment.
4.2.5.
Some of the third parties who may require Your
information belong to territories or countries other than the United States.
The third-parties are subjected to all relevant laws in their jurisdictions
pertaining to the information we share with them.
5. HOW
LONG WE KEEP YOUR INFORMATION
5.1 We may store your information as long as we keep it completely anonymous.
We acknowledge that there can be no chance that you can be traced from the data
we have stored.
5.2 We shall hold for the shortest amount of time
possible. Accordingly, we shall wipe the data if it becomes obsolete or
unnecessary.
6.
TRACKING TECHNOLOGIES AND COOKIES
6.1. We use
cookies and similar tracking technologies to track the activity on Our Service and
store certain information. Tracking technologies used are beacons, tags, and
scripts to collect and track information and improve and analyze Our Website.
6.2. You can
instruct Your browser to refuse all Cookies or to indicate when a cookie is
being sent. However, if You do not accept Cookies, You may not be able to use
some parts of our Programs or Site.
6.3. Cookies
can be "Persistent" or "Session" Cookies. Persistent
Cookies remain on Your Device (personal computer or mobile device as examples)
when You go offline, while Session Cookies are deleted as soon as You close Your
web browser.
We use both session and persistent cookies for
the purposes set out below:
i.
Necessary / Essential Cookies
These Cookies are essential to provide You with
services available through the Website and enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of user Accounts.
Without these Cookies, the services You have asked for cannot be provided, and
We only use these Cookies to give You those services.
ii.
Cookies Policy / Notice Acceptance Cookies
These Cookies identify if users have accepted
the use of cookies on the Website.
iii.
Functionality Cookies
These cookies allow us to remember choices You
make when You use the Website, such as remembering Your login details or
language preference. The purpose of these cookies is to provide You with more
personal experience and to avoid You having to re-enter Your preferences every
time You use the Website.
iv.
Tracking and Performance Cookies
These Cookies are used to track information
about traffic to the Website and how users use the Website. The information
gathered via these Cookies may directly or indirectly identify You as an entity
visitor. This is because the data collected is typically linked to a
pseudonymous identifier associated with the Device You use to access the
Website. We may also use these cookies to test new advertisements, pages,
features, or new functionality of the Website to see how our users react to
them.
6.4.
Analytics
6.4.1.
We may use third-party Service providers to
monitor and analyze the use of our Website.
6.4.2.
One such service provider is Google. Google
Analytics is a web analytics service offered by Google that tracks and reports
website traffic. Google uses the data collected to track and monitor the use of
our Program and Site. This data is shared with other Google services. Google
may use the collected data to contextualize and personalize the ads of its
advertising network.
6.4.3.
You can opt-out of having made Your activity
on the Program and Site available to Google Analytics by installing the Google
Analytics opt-out browser add-on. The add-on prevents the Google Analytics
JavaScript (ga.js, analytics.js, and dc.js) from sharing information with
Google Analytics about visits activity.
6.4.4.
You may opt-out of certain Google Analytics
features through Your mobile Device settings, such as Your Device advertising
settings, or by following the instructions provided by Google in their Privacy
Policy: https://policies.google.com/privacy.
6.4.5.
For more information on Google's privacy
practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.
7. SECURITY
OF YOUR PERSONAL INFORMATION
7.1.
The security of Your Personal Data is important to us but remember that no
transmission method over the Internet or method of electronic storage is 100%
secure. While We strive to use commercially acceptable means to protect Your
Personal Data, we cannot guarantee its absolute security.
7.2.We secure your personal information from
unauthorized access, use, or disclosure. We use the following methods for this
purpose:
- SSL Protocol
7.3.When personal information (such as a credit card
number) is transmitted to other websites, it is protected through the use of
encryption, such as the Secure Sockets Layer (SSL) protocol.
7.4.Accordingly, we strive to take appropriate security
measures to protect against unauthorized access to or alteration of your
personal information. Unfortunately, no data transmission over the Internet or
any wireless network can be guaranteed to be 100% secure. As a result, while we
strive to protect your personal information, you acknowledge that: (a) there
are security and privacy limitations inherent to the Internet which are beyond
our control; and (b) security, integrity, and privacy of any and all
information and data exchanged between you and us through this Site cannot be
guaranteed.
7.5.
We restrict access to the information obtained from our websites and web pages
to our employees, agents, Partners and contractors. We maintain physical,
electronic, and procedural safeguards designed to protect personal information
to the extent reasonably possible.
8. CONSENT
REQUESTS AND PREFERENCES
8.1.
You may request us to identify the personal information we have collected and
kept in our servers. To make such a request, contact us through our email
provided below.
8.2.
You may contact us to cancel, withdraw, or restrict the amount and type of
information we collect and keep. You may send an e-mail to [ENTER
EMAIL].
9.
CHANGES
TO THIS PRIVACY POLICY
9.1. We may
update our Privacy Policy from time to time. We will notify You of any changes
by posting the new Privacy Policy on this page.
9.2. We will
let You know via email or a prominent notice on Our Site (as applicable) before
or when the change becomes effective.
9.3. You are
advised to review this Privacy Policy periodically for any changes. Changes to
this Privacy Policy are significant when they are posted on this page.
10.
GOVERNING LAW
To the maximum extent permitted by
law, this agreement is governed by the laws of South Africa, and you hereby consent to the exclusive jurisdiction and venue of courts in South Africa in all disputes arising out of or relating to the use of the
Site. Use of the Site is unauthorized in any jurisdiction that does not give
effect to all provisions of these Terms, including, without limitation, this
section.
11.
SEVERABILITY AND WAIVER
11.1. Severability
If any term in this Policy is held to be
unenforceable or invalid, such provision will be changed and interpreted to
accomplish the objectives of such provision to the greatest extent possible
under applicable law, and the remaining provisions will continue in full force
and effect.
11.2. Waiver
Except as provided herein, the failure
to exercise a right or to require the performance of an obligation under this
Policy shall not affect a party's ability to exercise such right or require
such performance at any time thereafter, nor shall be the waiver of a breach
constitute a waiver of any subsequent breach.
12.
ENTIRETY
The
Terms in this Privacy Policy, together
with the Terms and Conditions, constitute the entire agreement between You and Us
and Our Partners (to the extent of the information We have in relation to Your
account from those Partners) with respect to, but not limited to, the Site,
Services, and all information, and supersede all previous written or oral
agreements between You and Us with respect to, but not limited to, the Site and
Services.
1.
CONTACT US
If you have any questions or concerns about any of these terms, feel free to contact us.