Return Policy Page

PLACE ORDER WITH PEACE OF MIND

We have full money-back policy if the product is not delivered in the estimated time or has any defaults. Thus order now because you definitely have our word on this.

ENJOY EASIER RETURNS

For the ease of our customers, some of our sellers have returning policy within due time. So order without having to worry about anything as we’ll accommodate you even if you change your mind.

TRACK YOUR PACKAGES IN REAL-TIME

Eagerly waiting for your package? Worry not! because now you can track your parcel’s activity with just one click. Fill in the desired information about your package and track it from all around the world.

PAY SECURELY

Bigzbe is known for its discretion. We have gained our user's full trust by never sharing their payment details with anyone. We use encryption to protect confidential data like this which our customers trust us with. 

Return policy

●     Within the specified return period, you may return selected items if they are physically damaged, missing components or accessories, faulty, or otherwise not as described on the product page.

●     Incorrect product ordered, wrong product purchased, buyer's guilt and other similar situations may all disqualify a product from being returned.

●     Replacements are only possible if the original source still has a stock of the replacement product.

●     Non-returnable items are those that have it labeled on the product page. In the very unusual event that a damaged, faulty, or incorrect item is sent to you, we will gladly provide a refund or exchange. Before we provide a refund or replace a faulty item, we may need to confirm the nature of the damage or defect with you. Before granting a refund or replacement, we may arrange for a pickup of the product to inspect it for damage or defects.

Note: Within 15 days of delivery, please notify us if you discover a broken or faulty good you've received.

WE’RE ALWAYS HERE TO HELP

We are always available if any of our customers needs help or have any questions. Visit our website for any assistance and read the FAQs that we have answered.

 In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 15 days

The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorates rapidly, or where the expiry date is over.

The supply of goods that are not suitable for return due to health protection or hygiene reasons was unsealed after delivery.

The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.