Return Policy Page

Welcome to Bigzbe, your premier destination for exquisite women clothing. Our commitment is to ensure your satisfaction. Please acquaint yourself with our distinct refund policy below:


Return Period

We offer a generous 15-days return period, beginning from the date you receive your item. Beyond this period, unfortunately, we cannot process refunds or exchanges.


Eligibility Criteria

To qualify for a return, the item must be in its original condition – unworn, unused, with tags, and in its original packaging. Please include the receipt or proof of purchase with your return.


Initiating a Return

To start the return process, reach out to us at contact@bigzbe.com. Buyers are responsible for return postage, so make sure to obtain approval before shipping the item back.


For any questions regarding returns, our team is here to assist at contact@bigzbe.com.


Return Address

Ship your returns to our dedicated facility or rider will pick up.

Damages and Issues

Upon receiving your order, inspect the items promptly. If you notice any defects, damages, or receive an incorrect item, contact us immediately. We’ll assess the issue and take appropriate action.

Sale items and gift cards, unfortunately, are non-returnable.


Exchanges

Simplify the process of getting your desired product by returning the item you have. Once your return is approved, proceed to make a separate purchase for the new item.


Refund Procedure

After receiving and inspecting your return, we’ll promptly notify you of the refund status. If approved, the refund will be processed automatically to your original payment method. Keep in mind that processing times may vary, and your bank or credit card company may require additional time for the transaction.


For further inquiries or clarifications on our refund policy, contact us at contact@bigzbe.com.

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